Refund Policy – ERPIND.com
Effective Date: 1st May 2025
At ERPIND.com, we aim to provide our customers with a smooth and transparent experience while using our ERP solutions. However, if you believe you have made a purchase in error, we are here to assist you.
General Refund Terms
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We offer refunds only in the case of unintentional or mistaken purchases.
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To be eligible for a refund, a request must be submitted within 48 hours from the time of the subscription purchase.
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Refunds will be processed only if:
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The request is made within the 48-hour window.
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No significant usage of the platform has occurred.
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The reason for refund is clearly explained and approved by our support team.
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Refund Process
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Submit a refund request via email to support@erpind.com with the subject line “Refund Request – [Your Registered Email]”.
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Include the following in your email:
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Your full name
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Registered email ID
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Date of purchase
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Payment reference ID
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Reason for requesting the refund
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Upon verification, eligible refunds will be approved and processed within 30 days from the date of request.
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Refunds will be credited to the original payment method used during the purchase.
Non-Refundable Situations
Refunds will not be provided in the following cases:
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Refund request made after 48 hours from the time of purchase.
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Active or continued usage of the platform post-purchase.
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Account termination due to violation of our [Terms of Use] or [Acceptable Use Policy].
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Dissatisfaction without valid and verifiable cause.
Need Help?
For any questions or support related to refunds, please contact us:
Email: support@erpind.com
Website: https://erpind.com