PRIVACY POLICY
S2P Technocrat Pvt. Ltd. (referred to as the “Company” or “We” or “ERPIND”) acknowledges the significance of safeguarding the privacy of its Customers, Partners, Employees, or any other individual who interacts with us (collectively referred to as the “User” or “You” or “Your”). Our objective is to safeguard the Data (at-rest, in-use, and in-motion) to guarantee the safety of the business interest and reputation, while minimizing any disruption to their daily business operations.
This Privacy Policy is published in accordance with, among other things:
Section 43A of the Information Technology Act of 2000;
The “SPI Rules” – Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; and
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 is applicable.
Our guiding principles with respect to privacy are stated below:
Request only the minimum quantity of information that is required for the specific transaction or business.
Sustainable, efficient, and effective procedures for the exchange of data with directors, partners, and employees.
A rigorous approval and authorization process is in place to ensure that the information collected is accessed.
Improved control, visibility, and robust technologies in our tools and applications to safeguard and utilize information.
The precise objective of all data that is gathered.
The purpose of this privacy policy (the “Privacy Policy”) is to detail the manner in which we collect, use, share, and safeguard personal information about the users of the Platforms (referred to as “you” or “User”). We have developed this Privacy Policy to illustrate our dedication to safeguarding your personal and corporate information and privacy. This Privacy Policy and the terms and conditions of our User Agreement govern your access to and use of the Platforms. The meaning of any capitalized term that is used but not defined in this Privacy Policy will be determined by the Terms and Conditions of the User Agreement. The subsequent elements are encompassed by the policy:
• Definitions
• Data acquisition.
• Utilization of the data that has been gathered
• Disclosure of Gathered Data
• Data security
• Your rights and options
• General information
• Modifications to the privacy policy
• Redressing grievances
By using the Services or accessing the Company website, you consent to the collection, storage, use, disclosure, or other processing of the data you provide (including your sensitive personal information) in accordance with this Privacy Policy for any of the services that ERPIND provides. You are representing that you have the authority to share any information representing any third party or any other person/people and that you are allowing us to use the information in accordance with this Privacy Policy before doing so.
Definitions
The terms “Customer,” “User,” “You,” and “Your” refer to any individual or legal entity that has acquired Usage Rights in the ERPIND Services and/or whose data is being collected through any other source.
“Website(s)” refers to
• the website that ERPIND owns and operates, such as https://erpind.com
• any/all page(s) associated with https://erpind.com
• any web pages or social networks that provide a hyperlink to this privacy policy
“ERPIND,” “We,” and “Us” refer to Electrify10x Solutions, a company that was established in accordance with the Companies Act 2013 of India.
All personal, non-anonymized data provided by the Customer, You, User, or any other individual is referred to as “Personal Data” or “Data.”
“Sensitive Personal Data” refers to personal information that pertains to passwords, financial information, sexual orientation, and biometric information, as defined in the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
Data Acquisition
We occasionally collect and store the information you provide when you use our Platform. In general, you are free to navigate the Platform without disclosing your identity or disclosing any personal information about yourself. You are no longer anonymous to us once you have provided us with your personal information. You are always free to decline to provide information by opting out of a specific service that we offer.
ERPIND has the ability to collect, retain, and utilize the following types of personal/corporate information: email address, physical address, name, phone number, mobile number, financial data, and so forth.
Online and offline data submission is possible through the completion of online forms and the provision of your name, mobile number, and email address. Alternatively, you may provide your contact information by contacting us via phone, SMS, chat, or mail.
The personal information that you provide, whether it be for events, trade fairs, or other marketing activities
Exchange of invoicing information, including name, email address, mobile number, and other relevant details, with ERPIND
At the time of service consumption and subscription activation, the sharing of user IDs, and so forth.
When you submit us personal correspondence, such as emails or letters
Additionally, we will accumulate information regarding your transactions on our platform.
Utilization of the data that has been
Information that is readily accessible in the public domain or under the Right to Information Act, 2005 or any other law will not be considered personal/corporate information or sensitive personal data or information. You acknowledge that ERPIND may utilize specific information of yours, which has been designated as “sensitive personal data or information” under the SPI Rules, for the following purposes: (a) to provide you with the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis, and business intelligence purposes, and (c) for the sale or transfer of such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to our advertisement, strategic, and marketing partners. ERPIND also retains the right to utilize the information provided by or about the User for the following purposes:
• Dissemination of this information on the platforms;
• Reaching out to the User to propose new services;
• Communicating with the User to solicit feedback or offer assistance;
• Analyzing software usage patterns to enhance the utility and design of products; and
• Conducting analytics on anonymized data for commercial purposes.
• Provide the information and services you have requested, as well as any applications or services you have ordered.
• Supply, preserve, safeguard, and enhance any applications, products, services, and information that you have requested from us;
• Oversee and supervise the utilization of the applications, products, and services that you have requested from us;
• Provide you with any information that we are obligated to send you in order to fulfill our regulatory or legal obligations;
• Detect, prevent, investigate, or remediate crime, unlawful, or prohibited activities, or otherwise safeguard our legal rights (including liaison with regulators and law enforcement agencies for these purposes);
Nevertheless, ERPIND will not provide your personal sensitive data to any third party for the purpose of direct marketing by them or any other third party without your explicit consent.
If you desire to cancel your account or request that we cease the use of your information to provide you with the Services, please contact us at contact@erpind.com. As long as your account on the Platforms remains active and as required to provide you with the Services, we will retain your information. We will not retain such information for a longer period than is necessary for the purposes for which it may be lawfully used or as required by any other current law. Your data may be anonymized and aggregated after a period of time. We may retain this anonymized data for as long as is required to provide our Services effectively or to enhance the Services. However, we will exclusively use the anonymized data for analytic purposes.
Disclosure of Information Gathered
ERPIND may disclose your information to the following entities:
– Any affiliate of ERPIND or any other entity, third party, or corporate body, whether located in India or abroad, for the purpose of this Policy.
– Payment transactions are facilitated by third parties.
– In order to comply with court orders or other legal processes and fulfill our legal and regulatory obligations, regulators are necessary.
– The purpose of law enforcement agencies is to detect or prevent crime and to prosecute offenders.
We may disclose non-personally identifiable information regarding the use of our website, products, and/or services to third parties in a public setting. ERPIND will not publish or share any information with any third party for any purpose other than the stated ones without your express consent, under any circumstances.
Security of Data
ERPIND will implement the necessary technical and organizational measures to safeguard the shared information from loss, exploitation, or manipulation. We strictly adhere to our security protocols to safeguard your information from unauthorized access once it is in our possession.
ERPIND will maintain all of the information that has been collected on secure servers that are password-protected.
You acknowledge that data transmitted through the internet is inherently susceptible to insecurity, and ERPIND is unable to provide any assurances in this regard.
Your Rights and Options
– Right to Confirmation and Access: The right to be informed about the personal data that ERPIND stores and the manner in which it is being used.
– Right to Correction and Updation: The right to access, amend, or correct data that is stored in ERPIND.
– Right to Data Portability: The right to receive your personal data in a machine-readable, commonly used, and structured format. Moreover, the right to transmit this data to a different vendor or company of your choosing without any interference from ERPIND.
– Right to Be Forgotten or Deletion: The right to erasure, restriction, or prevention of the continued disclosure of data to ERPIND
– Right to withdraw consent: ERPIND will enable you to exercise your right to withdraw consent from the further processing of your data. Nevertheless, the revocation of consent will not be retroactive and will be in compliance with the terms of this Privacy Policy, the related Terms of Use, and any applicable laws.
Should you require assistance with these inquiries, please contact us at contact@erpind.com.
General Information
Cookies
We employ cookies and other technologies to ensure the functionality of our websites. These technologies collect data regarding your use of our Websites, including: Browser and device data, including IP address, device type, operating system and internet browser type, screen resolution, operating system name and version, device manufacturer and model, and language/version of the Websites you are visiting; Usage data, including time spent on the Websites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Websites.
Agreeing
You must provide your consent for the collection, use, storage, disclosure, and other processing of your information, including sensitive personal information, in accordance with this Privacy Policy, for all data that has been collected. If you provide us with any personal or corporate information about other individuals or corporations, you represent that you have the authority to do so and that you are allowing us to use the information in accordance with this Privacy Policy. Consent may be revoked at any time. Your withdrawal of consent will not impact the legality of any ERPIND processing that was conducted prior to your withdrawal, nor will it effect the processing of your data that was conducted in reliance on lawful processing grounds other than consent. Nevertheless, if you revoke the consent you provided to us under this Privacy Policy, it may impede your ability to access the Platform or limit the provision of our services to you that we deem to be essential.
Data Retention
We maintain your personal information for the duration necessary to fulfill the purpose for which it was collected or as mandated by applicable laws. In the event that we believe it is necessary to prevent fraud or future abuse, to enable us to exercise our legal rights and/or defend against legal claims, or if mandated by law or for other legitimate purposes, we may retain data related to you. We may continue to retain your data in an anonymized format for the purpose of conducting research and analysis.
Availability of our platform
Our Platform is exclusively accessible to individuals who are capable of executing a legally binding contract in accordance with the Indian Contract Act, 1872. We do not intentionally solicit or collect personal information from minors under the age of 18. If you have disclosed any personal information about minors under the age of 18, you warrant that you have the legal authority to do so and authorize us to utilize the information in accordance with this Privacy Policy.
Modifications to this privacy policy
It is recommended that you periodically review our Privacy Policy for any updates. We reserve the right to revise this Privacy Policy in order to accommodate modifications to our information practices. We will notify you of notable modifications by posting the date of the most recent update to our policy, placing a notice on our Platform, or sending you an email when required to do so by the relevant law.
Resolution of Complaints
In order to exercise any of the rights or to submit any grievances or inquiries, please send an email to our Grievance Redressal Officer.
The contact details to register a Grievance is provided below in accordance with the relevant provisions of the Information Technology Act 2000 and the corresponding rules: