Refund Policy – ERPIND.com
Effective Date: 1st May 2025
At ERPIND.com, we aim to provide our customers with a smooth and transparent experience while using our ERP solutions. However, if you believe you have made a purchase in error, we are here to assist you.
General Refund Terms
We offer refunds only in the case of unintentional or mistaken purchases.
To be eligible for a refund, a request must be submitted within 48 hours from the time of the subscription purchase.
Refunds will be processed only if:
The request is made within the 48-hour window.
No significant usage of the platform has occurred.
The reason for refund is clearly explained and approved by our support team.
Refund Process
Submit a refund request via email to support@erpind.com with the subject line “Refund Request – [Your Registered Email]”.
Include the following in your email:
Your full name
Registered email ID
Date of purchase
Payment reference ID
Reason for requesting the refund
Upon verification, eligible refunds will be approved and processed within 30 days from the date of request.
Refunds will be credited to the original payment method used during the purchase.
Non-Refundable Situations
Refunds will not be provided in the following cases:
Refund request made after 48 hours from the time of purchase.
Active or continued usage of the platform post-purchase.
Account termination due to violation of our [Terms of Use] or [Acceptable Use Policy].
Dissatisfaction without valid and verifiable cause.
Need Help?
For any questions or support related to refunds, please contact us:
Email: support@erpind.com
Website: https://erpind.com